Activation and Support

 

Activation:

EnergyGauge Summit has to be activated either through the Internet or by phone after installation to be able to use it.

Technical Support:

Software Support - EnergyGauge Summit is only the first of a suite of software products for commercial building energy analysis to be developed by the Florida Solar Energy Center. Follow-up cersions will offer continuous improvement of features and customized results to meet user needs.

Support Website - Please visit our Technical Support Website to check for updates, FAQs, downloads, and knowledge base articles.

Training Support - Training in a variety of renewable energy and energy-efficiency subject areas is available through the Florida Solar Energy Ceneter at their Education & Training page.

E-mail Support - You may contact the EnergyGauge Support Office by e-mail. Please include your phone number in case we need to call you back, and be sure to include your full software version number in the subject line of all e-mail questions (see main 'Help'>'About' screen in your software for your full version number).

Phone Support - If all else fails or you have what you consider to be an emergency, the EnergyGauge Support Office may be reached by phone at (321)-323-7255.

The mailing address for the EnergyGauge Support Office is:

1679 Clearlake Road,

Cocoa, FL 32922-5703