| Activation and Support |
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Activation:
EnergyGauge Summit has to be activated either through the Internet or by phone after installation to be able to use it.
Technical Support:
Software Support - EnergyGauge Summit is only the first of a suite of software products for commercial building energy analysis to be developed by the Florida Solar Energy Center. Follow-up cersions will offer continuous improvement of features and customized results to meet user needs.
Support Website - Please visit our Technical Support Website to check for updates, FAQs, downloads, and knowledge base articles.
Training Support - Training in a variety of renewable energy and energy-efficiency subject areas is available through the Florida Solar Energy Ceneter at their Education & Training page.
E-mail Support - You may contact the EnergyGauge Support Office by e-mail. Please include your phone number in case we need to call you back, and be sure to include your full software version number in the subject line of all e-mail questions (see main 'Help'>'About' screen in your software for your full version number).
Phone Support - If all else fails or you have what you consider to be an emergency, the EnergyGauge Support Office may be reached by phone at (321)-323-7255.
The mailing address for the EnergyGauge Support Office is:
1679 Clearlake Road,
Cocoa, FL 32922-5703